Villa Buddha Hill Privacy and Statement

Contract

The contract entered into is between Villa Buddha Hill Management, hereinafter referred to as the Management, and the holiday maker, hereinafter referred to as “The Hirer”. The contract is not effective until required payment has been received and confirmation has been sent to Hirer.

Seasons

The Management categorized the year into three (3) seasons.
The Management defines seasons as follow:
Low: January 9th to July 14th (excluding Easter), September 16th to December 19th.
High: July 15th to July 31st, September 1st to September 15th, April 6th to April 13th, 2007 (Easter Period)
Peak: August 1st to August 31st, December 20th to January 8th (Xmas and New Year Period)

Payments and Cancellations

A deposit of 30% of the rental amount must be received into the designated bank account within two (2) working days after the relevant invoice and payment instructions have been given to the Hirer. If a deposit is not received within this time, the booking will be cancelled.
Final payment is required 45 days prior to arrival (60 days for Christmas/New Year bookings) or immediately if the booking is made lees than 45 days prior to arrival (or 60 days in the case of Christmas/New Years bookings).
In the case of bookings made 45 days prior to arrival, full payment is required within two (2) working days, or on arrival, if less than two (2) working days, whichever comes first.
All payments must be in USD. Payments options are:
1. Bank Transfer – All charges incurred for Telex Transfer transaction will be borne by the Hirer.
2. Credit Card – All Payments made by credit card (Visa and MasterCard only) will be subject to a 4% additional charge.
Payments by Traveller’s Cheques, other currencies or personal cheques, will not be accepted.
In the case of last minute bookings, where is it impractical or very difficult for the Hirer to make a deposit by TT, we will accept cash (post 1996 and unmarked USD banknotes) on arrival. However, a credit card authorization form will need to be used to ensure deposit requirements are met. This form will need to be accompanied by photocopies of both sides of the credit card, a photocopy of holder passport, and written authorization. The funds will be held as security and the transaction will be reserved only upon receipt of alternative payment as agreed with the Management.
Deposits and final payments are non-refundable.
The Hirer must sign a Waiver of Liability and a credit card authorization form upon arrival at the villa, which will allow the Management to charge for any cost incurred during the stay.

Changes to Bookings

A US$ 50.00 administration fee will apply to each change after a booking has been confirmed. Changes can not necessarily be accommodated in all cases.

Complimentary Services

Complimentary airport transfers will be provided by the Management for all bookings.

Events and Parties

Normal bookings are for vacation purposes and special permissions must be obtained for functions where the number of people in attendance exceeds 150% of the capacity of the villa.
If you are planning to hold an event such as a wedding or any large congregation of people at the villa it would be best to bring this to the Management’s attention as soon as possible.
Please be aware that normally Villa Buddha Hill Management will not accept a booking involving a function without prior confirmation that a function coordinator has been employed. The Management can recommend a suitable coordinator where required.
The Management have rules governing villa usage for events and parties and a surcharges of up to the equivalent of a night’s rental price is applicable, in addition to a local community (`Banjar`) fee.

Damage or Losses

The Hirer is responsible for leaving the property in good order and in a clean condition.
The Hirer further undertakes to pay for any damages or losses incurred during occupation. The Management reserves the right to repossess the property if the Hirer or a member of the party has caused excessive damage.
Numbers in Party / Suitability
The Numbers of persons occupying the property must not exceed the maximum number stated in the booking confirmation. The Management reserves the right to refuse any booking, which, in its opinion, is unsuitable for the property concerned.

Liability

The Management will not accept responsibility for any injury, sickness, loss, damage, additional expense or inconvenience, directly or indirectly caused by or arising out of the use of the property, plumbing, gas, electrical or otherwise, and exceptional weather conditions. Further, no responsibility is accepted for the personal belonging, car, and its contents of the Hirer or any member of the party during the holiday.

Complaints

Should the Hirer consider that he/she has cause for complaint concerning the property, the matter should be taken up with the Villa Manager. In such cases, if the Management considers the complaint valid, a partial refund may be offered. No liability shall arise beyond the refund of the monies paid. The Management will not entertain claims lodged by the Hirer upon departure or after return home when it is no longer possible to investigate the complaint effectively.